25% Off Tory Burch Code September 2021

I've always had great experience with TB. Ordered lovely high heels ( quality outstanding, as usual ). They shipped them the very next day and I received them in a couple of days. I decided to go for half size up and called customer services. The girl was very friendly, she talked me through the return process, sent me a return label and organised the exchange. The shoes arrived in 5 days...they are gorgeous :)

This is the first time I bought something from Tory Burch. I bought two pairs of very similar looking shoes and by mistake I bought one of them wrong size. I contacted them to return one pair and exchange the other. They were very helpful and I received the correct size quickly. There was some issue on their side with the refund process, probably because of refund +return issue. When I contacted them they apologised and sorted it out straight away. All the communications were very polite and prompt. I'd definitely be shopping with them and recommend them to my friends.

I have placed a few orders with Tory Burch in the U.K. 1 order was just as the pandemic started so as you can guess I had some issues getting the parcel, nevertheless after chasing my tail 100 times I had it arrive, beautiful product, well wrapped and I was pleased. The customer service were like getting hold of Santa Claus... go figure. Ema after email and calls but then again a pandemic had just started so I will cut them some slack. Second order well this was frustrating, the order still after weeks said processing the U.K. customer service team didn’t want to know they just kept saying wait all the time, it’s because of Covid, it’s ups and parcel force fault. I honestly lost all hope. However I reached out to them via Instagram and facebook, I had a email in my inbox within a hour. I believe the customer relations assistant is based outside the U.K who assisted me, I can’t fault her, she listened she cared and she helped me! She apologised repeatedly for the service and the issues, I had the item arrive a day or so later. The day my parcel arrived she emailed to check I did have it and I was happy. Completely changed my view of a bad experience.The products are always beautiful well packaged. In all honesty I think I would travel to the shop here on in, mainly as ordering from the U.K. Tory Burch is stressful and time consuming. The assistance I had from your assistant was first class customer service Tory Burch. I realise it shouldn’t take all this to any readers, but if you do need help try leaving a message on their posts and I bet you get the good service I did also.

Bought 2 pairs of shoes for my daughter it got stolen in the brooklyn ups facility i made a call yo tory burch customer service , the wait time was long but fhe service i recieved was excellent , great shopping with tory burch im very pleased ..

I shopped few times both online and in store. My experience with Tory Burch is always positive. The customer service online and sales agent in stores are professional and treat me with courtesy. Their return policy is consumer friendly. The store settings are beautiful and luxury. Their products are well designed with superb quality. I never regretted anything I bought there.

Order from Tory Burch all the time when things go on sale. Can't afford it otherwise. Everything is packed so pretty and professional. Superb quality of items! Just wish prices were more affordable, which is why I didn't give 5 stars.