Rei Discount Code 20% Off September 2021

REI saved Christmas! Went above and beyond. My order was shipped around the 9th through USPS, tracking but no progress, I called REI on 12/20 and the had merchandise in stock and sent again overnight through UPS. I got my package today. Thank you so much, REI and UPS. Also having another package (other company) ordered 11/30 sent through USPS and no updates, with them I’ll just have to wait it out. No reviews on product yet but customer service is awesome!!!

Have had awful experiences with LaserShip, so when I discovered REI had used LaserShip to send my Christmas purchase (I could tell it had been on the Lasership delivery truck for two weeks), I called REI customer service. Got a fast answer to my phone call! . . . 2 weeks before Christmas! They contacted LaserShip within an hour and my torn, opened, yet undamaged, gift was delivered 4 days later.

One of my favorite stores. They have amazing bikes and camping gear and GoPros and other cool stuff. The clothes and shoes for outdoor sports are amazing. The only problem is they’re always out of stock. They have very limited sizing options and never buy the trail running shoes I want in my size. I don’t get why this is so hard to just carry the normal sizes. Jeez I just want to give you my hard earned money.

Touting the Head Kore ski with the Attack binding. Fun ski and a great ski for skiers looking for an all mountain ski. Quick edge to edge on the groom and very responsive in the deep. One of the lightest ski binding combination on the market. Add the lightness with Head technology and you have a ski in the quiver to go skiing withLarry Fale White Pass Learning Center

REI Bike Dept. has an over standard job and services. Staffs at SF REI (Brannan Street) are very helpful, good knowledge about their material. Specially a staff member name: Max. He goes out of his way to help me. I very appreciate it.Angela.

My goto store for anything outdoors. Everyone I've ever interacted with stores even in different states (California, Washington) are always very knowledgeable and are adventurers themselves, able to give expert advice on gear and recommendations for whatever activity you have in mind. Returns are always very easy, prices along with member dividends are unbeatable. If REI carries it I almost implicitly trust the product/brand. Their classes are also run by experts and you can learn a lot just about everything - everything from earthquake preparedness to backpacking gear. Also really appreciated how the management made sure to take paycuts in the recent COVID crisis to make sure their employees are still working - that is dedication. Will be a customer for many years to come.

While making a curbside pick up on Oct 5th, I was greeted by a courteous employee to give my information. After waiting, the merchandise (a bicycle) was brought out and one again was greeted by a courteous employee, Jon K, who went above & beyond to assist in making sure the bicycle was secured on the bike rack for traveling. It is so nice to know that thru all this change, the employees of REI have kept their kindness and professionalism as a top priority as well as their health & safety. Thank you REI & staff for a pleasurable & easy interaction! Stay kind...stay safe...

I had to write a bad review this morning, and I felt the need to also write a positive review for a company that I think does a great job. First company that came to mind was REI. My experience there this weekend was, as always, stellar. This company just gets it. They are incredibly responsible about dealing with COVID19 in their stores, emphasizing safety and cleanliness. Their staff is always friendly and helpful. Their products are top of the line. And most of all, they stand by their products and provide outstanding customer support. A+ to REI!!

I have been a cardmember since 1969, bought at the original(?) multi building store in Seattle. I have shopped at REI's across the West and Midwest and ordered online since then. I have always found REI carries quality brand name equipment. Their salespeople both online and in the stores are very helpful and their customer service is good, fast, and friendly. I use the 20% off deal that comes with each annual dividend to buy one major item such as a car rack or Patagonia down coat. Thanks to REI.

I have been customer for 9 years, ive never had problem with them. Been ordering all through pandemic and have had no problems.

I ordered a Garmin watch and bicycle bell for curbside pick-up at the flagship store in Seattle. The order was ready for pick-up quickly. The curbside pick-up was a bit slow and clunky. Hopefully they have improved that system. I also ordered a pair of running shoes for delivery. They arrive earlier than advertised.

So far very happy with products, customer service but as others have implied, chat is a waiting line, easier to call their 1-800 number. Bought a bike online during Covid and it arrived at store just a few days later. Couldn’t be happier with a Co-Op bike but after 10+ days and over 100 miles decided to return for a few reasons as the bike could not be improved where i wanted to improve it without hundreds of dollars worth of upgrades and the bar end shifters (had I known) where not in my groove. Returning the bike was no problem when I went to the store and ordered a replacement (different bike) right their in the spot. Only problem was the sales rep. put the order down as ship to address which is $75 and the bike was supposed to be ship to store. Got home later, logged in to sit and this is where I found this info. Called the store and a rep. apologized for the mess up and said they would credit the shipping and still ship the bike to me. COOL I thought but still wanted bike shipped to store and have their mechanics assemble. Every time I walk into my local store in Chandler Az, the employees are very helpful, very courteous, and very eager to help.

Ordered my son a pair of Van's slides and the quality is great at a reasonable rate. They arrived earlier then the expected date and I will definitely order from there again!!

Love Them! We finally got a Rei in my city and they have the best selection of outdoor everything I have already purchased two pairs of hiking shoes in less than a year and plan on getting more stuff, The staff is knowledgeable. Store is well merchandised .Great return policy even buying online is easy and it can be returned in the store if need be.The Rei card and their rewards program is fantastic.

Great responsible company. They seem to care about their employees and the environment.Everything ships pretty quickly and accurate.The only thing is returns could be easier. Great if you live near a store to return. Otherwise returns are a bit weird.