Klm Voucher Code September 2021

They are not best airlines, but I've never had bad experience with them. 4 stars

Communication with KLM help center is painful (be prepared!) mostly due to enormously long lags in their answers, but eventually I managed to arrange my flight with a pet. The check-in was extremely thorough and took an hour while all the docs were shown, filled, signed and doublechecked. The stuff in Manila is very helpful and attentive, as well as flight attendants along the way. They checked my cat (once even on their own initiative, heartfelt thanks to the flight attendant with a Russian blue cat). Both legs of my flight were pleasant, non-turbulent, with soft landings. Special appreciation to that delicious spinach pies! They did my long flights a lot easier. The set of multimedia was not that bad, too. But getting earphones upon an explicit request is a somewhat strange experience... Drawbacks: economy is quite costly, well over market.

Been loyal customer for years and very happy with their service. Their flights are usually on time and service is good. We cannot compare airlines to their service 20 years ago, air travel has changed, but KLM still keeps a fair standard for their flight prices.Example of quality customer service: when my trip was canceled in April 2020 due to covid they made it very easy to request a voucher, as a regular client this was a good option. Today in Jan 2021 not knowing when I might be able to fly again, I called customer service to get my voucher value in cash. No questions were asked by KLM, they quickly asked for my details and in the next 72h I shall receive a full cash deposit. I will continue to be a loyal customer for years to come!

I would give KLM one or zero start if I only look at customer service but once you in the air you actually get good service by the crew. Forget about getting any refund they wont give it, not for any price. Best you can do Is avoid flying with KLM shame as KLM use to be a food company.15/1-21 Wow yesterday I got my money back from one of my ticket, let see if I get my extra luggage refunded as promised before I did my other ticket upgrade, then I will consider a better rating though it's hard with the customer service to give a good rating. To all the Captains & Stewardess you still do a great job, I think all will agree is appreciated21/1-21 Today I change my Title from "Avoid flying with them" I final got all my refund after month battling and given KLM one more star, if I knew this was the future customer service I would give more, but I'm quite suspicious that the reason I get my money is some clever person at KLM have seen my bad review looked into my account how much I been flying KLM the last 10Y and realized the KLM needs client at one point after the storm have passed. I'm fair with all company on trust pilot and will take my word back and give deserved reward if the future tell me I'm wrong.

Just traveled from WAW to CPH yesterday 11/1-2021 with KLM. Nice travel and I really appreciate the kindness and service on the flight- especially in this hard times!!.. Thanks!!

Amazing costumer service, managed to get my reschedule sorted in no time.

Contrary to the experience of many others, KLM has offered solid service all around. When they informed me of a flight cancellation, they re-booked it to something equivalent and equally convenient.The service on board the plane is formidable.No bad experiences so far.

I wasn´t happy when KLM cancelled my first flight, but since then they have been very accommodating. They gave me a full return for the first flight and when the time came for the next flight, they were very helpful in booking and rebooking, they even changed my ticket last minute despite technically not having to do that.I will never be a fan of flying in general but KLM and Delta Airlines makes the trips bearable with good onboard service, great onboard personnel and good customer service. And they are much cheaper than other airlines. I would definitely recommend this company to anyone else flying transatlantic :}

Great company. Nice flight and good customer service !

Last month I arrived in MEX and my luggage was completely damaged. I made a claim request in the counter and then followed up online.KLM customer care were in touch 2 weeks after and they reimburse me the total amount of a new bag after sending them proofs and photos.I'm happily amazed about this resolution and want to congratulate their customer service.

Superb service from KLM. Our January 2021 flights to Thailand were cancelled and rescheduled by KLM. We requested a full cash refund of nearly £4,000 on 3rd November. The full amount was paid into the bank on 5th November. Fantastic!

I called KLM a couple of times, always got very nice and helpful people on the phone.I have send some messages also, always would get a fast answer to any of my questions.At the airport they helped us a lot with anything we needed.I was flying with my husband and baby and we felt really safe and comfortable.The flight attendants are very friendly. This has become our favorite airline, now when we need to fly we only look to fly with KLM.

I was gonna travel with KLM from San Francisco -> Amsterdam , Amsterdam-> Copenhagen. missed my flight from San Fransisco to Amsterdam. Even though the mistake was on my side, KLM where so kind to me and told me to talk to their sister company Airfrance to see if I could rebook my ticket with them. I was able to do so and made it home just 5 hours later than my original ticket, feeling very thankful that they helped me out. I don’t think many other flight company would have done the same. Definitely makes me want to choose KLM and Airfrance in the future!

Canceled flight - fast refundKLM cancel my flight, i already know before they do because restriktions at my destination. KLM was not allowed to set off passengeres, now the can so hope they soon start again.But because i am not sure KLM can fly me to my destination i early next year i ask for a refund.Claim with there homepage 5. october and get the money at my acount 13. october. I am a happy customer Thanks for good service.