Kiwi Crate Promo Code September 2021

We have had two subscriptions at two levels and have several friends with their own at the same levels. While I appreciate that this exists, especially during covid and distance learning I’m really not living the overall experience. The themes and concepts can be exciting but the execution is often underwhelming.For instance, we opened the koala music box today and included in the cardboard box was another cardboard box!?! Along with a few rubber bands and wood slats we were supposed to make a four note xylophone. Meh. This entire box took my three year old about 15 minutes to assemble, mostly independently. As with most of her crates, this doesn’t seem like an activity to which she will return. On the other hand, our first box, the rainbow crate, was waaay more exciting and fun. The long term enjoyment has been obvious as she is proud of making the pillow and bag and it’s part of her general play. The kiwi boxes have been similarly underwhelming. While the engineering of the activities has been impressive and accessible, the actual theme seems loosely connected. For instance, the solar system box contained the earth, sun and moon, however there was no representation for the other planets. The gear was great but I would have liked to at least have some stickers to show/name the other planets. And as for the constellation lantern, it would have been nice to have some options for putting the stickers on modeling actual constellations. Please, also consider reducing the amount of plastic packaging. While the presentation is nice, it’s unnecessary.

KiwiCo was very helpful in getting my issue resolved. That being said, the chat was ended before I saw I had gotten my issue resolved.

I started a subscription from the last December, and in the next week we will reach March and I still didn't receive my first shipment.It is hard to reach the support for getting issue fixed...

Still waiting to see if these subscriptions are finally corrected. The kits are fantastic but the service and shipping is horrible. Hopefully someone this time will get it corrected.,

I am updating my review to 3 stars (from 1 star) until I can contact them for clarification on my issues with account and billing. Reason being that this does seem to be a solid monthly subscription that offers educational benefit and fun at the same time. My daughter received her second box today, and it was really cool. It came with a really neat craft and a full size book for us to read before bed, among other items related to the country/culture that was featured (Guatemala). I love how it also gave us a good opportunity for discussion about other cultures that we otherwise wouldn’t have had. My daughter really wants to keep this subscription, so I will be contacting them to square away the problems I had with billing and creating an account. Hopefully this fixes my confusion over the double boxes in one month and the problems I had when signing up. I do appreciate their responding to try to remedy the issue.I will say that the boxes come very quickly after you are billed. Both times we have received the box within a few days. That’s a plus.

The agent was very nice and helpful. She solved my problem right away.

The customer service member I dealt with was very prompt in their response to me and not only acknowledged my concern but offered a remedy. What a wonderful experience. I am a happy customer and have recommended the company to many of my friends.

The subscriptions for two children has been a disaster in shipping but the crates are fantastic. It is so frustrating to have one child get a crate and the other not.

The rep was helpful and solved my issue. I appreciate that he also was familiar with my subscriptions and I didn’t have to retell him my info.

David was really helpful and answered all my questions. David let me know if he was looking into things for me. Was also I felt very honest. We recieved our creates and can say that they were a lot of fun. Step by step was easy to follow. Plus the activity was really cute and outside the box. Plus you can use the box as part of the activity how super fun.

Naomi was very kind and was able to answer my questions as well as help me change our crate subscription.

I had two crates on order - one was the wrong age and I thought this was a one off gift but turned out to be ongoing....I had cancelled this prior but not in time for the second one to be refunded...this crate was the wrong age group and had swallowable parts not suitable and a tad too advanced. Although the crate was fantastic, very detailed bits and the book that goes along with was detailed enough to show what was intended but also simple enough for little ears!! Customer service helped to refund the crate that was sent in error, and also managed to dig in file to tell me that an uncle had gifted the correct box and I wouldn’t be charged for this either. Thank you!!

Easy to get in touch with. Solution to problem was quick and painless. Very helpful. Many thanks

Excellent Customer ServiceI needed to talk to customer service and used the chat option. Was able to make the changes I needed very quickly. The rep was very helpful and got things resolved quickly. Great service!

The representative was quick and very helpful. He was able to resolve my issue.