Gopro Promo Code 40% Off February 2023

got really scared after reading all these bad reviews, but got my go pro pretty quick. ordered gopro8 with trade up, on 7th of Dec. they reserved 1£ from my account and sent me shipping label. I sent my old camera out on 9th from London, they received it on 11th in Netherlands. I saw it on ups tracking, but didn't get any confirmation email from GoPro. then was silence and I though - that's it, I will never get my new go pro and lost my old camera too :D although , it was said that they will send the new go pro within 14 days after receiving my old camera.AAAAAND on 17th I got an email with ups tracking code and they also charged the full amount. on 19th of December I got my GoPro 8. and a day later they even refunded that 1£ they reserved... :D so I had a smooth experience , could be faster for these days, tho. but oh, well.

going on day 5 of trying to communicate with customer service about my gopro hero 5 black replacement... its hard to get in contact with these people but once they get started i think they finish the job...? I'm not sure i will keep you guys updated.

GoPro has had the best Customer service since 2006 and it is still amazing. Emails? There is a live chat where a person will help you right away. Ive gotten any replacements needed FREE and shipped to my door within a week.The Cameras are amazing and the accessories are so good, DJI ripped them off!Dont believe all these paid for 1 star reviews to make DJI Osmo Action look amazing because its not amazing. Its garbageGoPro is the right choice

I have been purchasing GoPro’s since the hero 3 came out and have always been impressed with the cameras, I recently went to purchase the GoPro hero 10 and my boyfriend questioned if I was sure I wanted a GoPro rather than the current competitor as he’d read online that the customer service with GoPro wasn’t very good, I decided to go with my gut anyway and purchse the hero 10. I’m now 5 weeks into travelling in South America and I’ve had an unfortunate incident with my GoPro, I went onto GoPros online chat (apprehensively after what my boyfriend had said) and spoke with Kearl, he listened to my problem and was very sympathetic, emailed me back in the timescale he promised and has arranged for a replacement camera for me, I am absolutely over the moon and he has completely restored my faith in GoPro, will continue to purchase for years to come, thanks GoPro :)

Order the 8 black bundle on Monday this week and delivered on Thursday in the UK. I got a bit worried after ordering when i read the reviews here, but the only problem i encounted was it took about 10 hours to get a confirmation email of the order. So quite happy with the service other than that. Credit where credits due. I would complain about UPS - the delivery driver just walked off without seeing that anybody was in the house

I recently wrote a bad review due to not receiving my order or any communication on my order.Since then the customer service team have contacted me, provided me with a refund and a free gift as compensation. It was explained to me that this year they have had technical difficulties and my order was cancelled. They were very apologetic and sincere. I gave changed my rating from 1 star to 3 because they rectified the issue.

If you want an action camera, it's hard to go past the gopro. I have been using their products for years. The cameras and the optional extras that can be purchased are excellent.However, I recently attempted to use their customer review option for the battery bacpac attachment (I was disappointed by their decision to make this a solid unit as opposed to the old unit where you could purchase one and then replace the battery in it at a 1/4 of the price. Now you must by multiple bacpacs instead). After I had submitted the review and proved I was a human by clicking the link in the email they sent me, I assumed that the review would end up on the user reviews section. No...After this I decided I would try again. Once again after follow the process and allowing a couple of days, no review on the site. Personally, I think it is disgusting to pick and choose which reviews are displayed and this saddens me because up until this I had believed that Gopro were a top notch and honest company.

Ordered GoPro 9 Black from there webpage.Got a bundle with a lot of extra stuff for the same price as a single camera in DK. will never buy GoPro things anywhere else.great deals and shipping from Netherlands to DK only took 3 days

Broke the latch on my Hero3 Silver and they were quick to respond and send me a replacement part with no cost to me. Great company that stands behind their product!

I took my hero 3+ go karting a few weeks ago. At some point, the camera came loose and fell onto the track. I didn't know until after the race, when one of the track employees asked if I had lost one. Sure enough, it was no longer mounted to my helmet. The staff found pieces of the housing scattered around the track, but the camera itself was nowhere to be found and based on the damage to the housing I had no expectation of finding it.I contacted gopro support (almost didn't, based on the reviews here) and didn't have much in the way of expectation. My camera was two years old, out of warranty, having suffered damage that wasn't covered by their one year warranty anyway. I didn't even have the camera, or pictures of its damage, to show (though i did have my original receipt).Derrick was my support rep. I could count on getting a reply to my emails within a day, and they ended up giving me 20% off a new camera. They had no obligation to even give me that, so I was very happy with this resolution.