Fitbit 25% Off Code June 2021

I’ve brought a Fitbit verse 2 after looking at buying a fitness watch for a while ... and I think it’s brilliant for pushing to to get of ya backside and get active as you try and hit all the goals that’s set .. ie 10000 steps ect .. best thing I’ve brought in a long time I love it !!

My fitbit started to turn itself off even with full battery, I visited the support website and tried the troubleshooting. Unfortunately it didn't didn't work so I got in touch with the customer service, they were incredibly helpful but established that my fitbit was out of warranty but they very kindly offered me a discount to buy a new one. Very happy with the service I received and looking forward to getting my new device!

I got a charge 3 as a present. I really like it but the strap broke quite quickly after around 8 months. Fortunately the company replaced it with no big fuss and really quickly (maybe 2-3 days or something)

Update - The replacement tracker arrived this morning, only five days after it was dispatched from abroad. Switched across, set up and working in less than five minutes!! Original - Less than a year after buying, my FitBit developed a fault where the display appeared faded with white lines across it. It hadn't been dropped, damaged or submerged in water. I contacted FitBit support via Twitter and received a response within a couple of hours. As a reset didn't resolve the issue, they forwarded my query on to the tech team, who got in touch by the end of the day with a link to order a replacement tracker (there was an offer to receive 50% discount off a different one instead, but I chose the like-for-like replacement). The replacement was dispatched the following day and the tracking information provided shows that it is currently on its way to me. From this problem first occurring, to the replacement being sent, it was less than 24 hours. Both the Twitter team and the tech team were very helpful, friendly and polite. I am very happy with the excellent service provided! Thank you!!

this happens to be my first Fitbit (alta) that I won in a raffle. The device obviously was nearly drained and complained that it needed charging. it failed to do so and left me with an utterly useless Fitbit. Now, I see a lot of people complaining about their faulty Fitbit, but this review is about customer service!My experience is as follows: I contacted Fitbit via chat. We ran through some common checks that I already had done (there is a lot of info in the forums) and within 5 minutes (without even having to provide receipts or anything), I got a replacement offered. Now.. THAT is customer service, whether you like the quality of the tracker or not..

I can't believe no one else has had a good experience! I brought my Versa back in 2018 and the strap broke around 10 months later, so I got in contact over Twitter who then passed me onto the team via email. After a few back and forths, the issue was sorted very quickly and replacement sent out. My Versa's been great to have and have had no real issues with it!

Some of the best customer service I've ever experienced. When my tracker had a display malfunction they responded immediately and replaced it without even requiring the old one to be returned! What a contrast to the service from the likes of Under Armour, Easyjet and Sports Direct!

Ordered a fitbit for my sister and my mum for Xmas :) they are both very happy, although my sister was disappointed that hers does not measure her heart rate (even though it cost more than the one I got my mum). I'm not sure why it was more expensive, hence 4 stars instead of 5.

Great device! such a small product changed my life to better one with ease and fun ;)

Had several faults with products however after sales are always happy to help and got issues resolved in a very easy quick and timely manner :) Thumbs up from me.

I had a problem with my tracker , Fitbit issued a replacement immediately. Best customer service I’ve ever received from a company.

The fitbit was good until it broke, I've been waiting over 2 months to get it solved and still nothing

Brilliant piece of kit, one of the best purchases. Along with the scales, I would recommend this to anyone. Great features. Thank you

Overall it’s just ok. The step tracker doesn’t work on a treadmill. If you sweat be prepared for it to not track your heart rate. Which is all crazy since it’s made to work during a workout. I don’t hate it but do wish I purchased an apple watch and just spent the extra money. Seems like it would be worth it.

I don't usually write reviews, but I just had an exceptional customer service experience. The microphone on my FitBit Versa 2 stopped working. Customer service agent asked me to do a few troubleshooting actions and after confirming those did not fix the problem, they sent out a replacement watch! I don't think I could ask for anything more and am lucky my warranty was still good.