Does Dyson Offer Military Discounts February 2023

I bought a Dyson stand and it has magnetic issues. I contacted Dyson service centre via whatsapp at +6587304721 and they delivered a new unit without much hassle. Thumbs up.

I have several Dyson products over the last 10 years and always been very impressed with the quality and support. I bought the Dyson Coralle Hair Straighteners for my wife just before Christmas.This is the first time a Dyson product didn't work out for us (didn't get hot enough for her hair type) so decided to return. Had to wait on the call centre line for 35 mins which wasn't great (but at least I was updated with estimated wait time) and got through to a v helpful guy from South Africa. With the Xmas break I was 9 days outside the return period but a word with the manager and this was authorised and is being collected by courier next week. This is not the first time Dyson have put the customer first and shown discretion on their policy (I had a battery fail on a vacuum cleaner 30 days out of warranty and they still sent a replacement).Whilst there are many negative comments on this site I can only assume good news doesn't travel as fast so felt I would submit a review for the first time! In a world where we are all very quick to criticise i think its important to also highlight the positive! Dyson products are priced at a premium but in my experience this has been justified when I have had an issue.

I’ve had Great experience with my Dyson animal allergen free vacuums I clean a few houses and my clients prefer them for cleanliness, Everybody is worried about the virus was just wondering if there was a way to clean them or have them serviced so they are bacteria free

Our Dyson V8 Animal (almost new) would stop working after about 10s on the max power setting and then would not work at all, until put on charge for a short time - 1 sec on the charger was enough, after which it would revert to working fine on normal setting, but would still cut out after 10s on max power. Cleaning the filters had no effect, so my wife called Customer Service who dispatched a replacement battery which has cured the problem. Good service indeed, especially as the carrier (UK Mail) sent me a text to give a 1 hour time frame within which the package would be delivered - it arrived 15 min into that time frame.

Well I love my stick vacuum. The only thing that displeases me is the short battery life and LONG charging time.

Changing my review to 3 stars since calling their helpline solved the problem. Much more helpful than the live chat.//Impossible to change address on an order neither would they let you cancel it, claiming that the order is locked and in process of shipping. Would’ve believed if the order weren’t placed just 1 minute ago. Worst customer service ever. Will never buy again from them

Dyson's toll free support by phone on an issue related to my vacuum cleaner was OUTSTANDING. Professional friendliness, great listening, competent and immediate help, problem solved within a few minutes. This is benchmark service quality and customer centricity that other companies can only learn from! Thanks so much.

Bought a Dyson 360 eye and had some issues with it. Excellent service from the after-sales department. The engineer did a video call to identify the issue. Couldn't resolve so got it collected and delivered back in 2 days. Excellent service. this is my first experience with Dyson but I would definitely buy more products looking at this service.

I purchased my first Dyson product 7 or 8 years ago, the first cordless vacuum. Since that purchase I have never bought another brand vacuum cleaner, I upgrade every time a new model comes out. I have Dyson blade less fans, the Dyson wetmop/vac and the hair dryer. My loyalty is 110% to Dyson

I was surprised to see. So many negative reviews though the technology is expensive and that’s why I only gave it four stars I thought their customer service was exceptional I have two Dyson air purifier‘s one of them started to make a sound when rotating I called and they had me send the old purifier back and sent me a brand new one no questions asked the only negative thing I can say is that the filters are Pricey $70 a filter but other than that I recommend Dyson