Bodum 20% Off Coupon Code September 2021

I came here to write a good review but I was surprised to see all the negative ones. I had an extremely good experience with the company. I had order a hot water can and had not opened it for three months. When I opened it, I realized that it's broken. I sent an email about it not having much hope but they responded immediately and sent me a replacement within one week. I am super happy about the quality of Bodum and also their after service quality.

I had read so many poor reviews of the company I was a bit dubious about ordering. The customer service while a bit slow (under the circumstances I can understand) was very helpful. The delivery was quick enough got it in about 8 days. The quality is very good. The glassware is really nice.

After a few weeks of issues around delivery, the order came through with no extra costs so happy to leave 5 stars for resolving the problems.

I must admit, when I read the other reviews, I panicked that I had been scammed as I hadn't received a Christmas present I ordered mid-December. But the service I received was actually really good as well as swift. DHL hadn't updated the status of my delivery for weeks. It was stuck in Portugal. Then they finally updated it to say the service had changed. After spending ages trying to contact DHL to find out what that meant, they advised the product is being sent back to Bodum for re-labelling following the changes around Brexit. Fair enough (could have been clearer in your email DHL)! So I called Bodum but the number wasn't taking calls. For this reason alone, I knocked a star off my review. Instead I contacted the email address for refunds and just asked for my money back. Bodum came back to me within 2 days and said they can still re-ship the item or give me a refund if that's what I preferred. Seeing as Brexit has caused a mess with deliveries, I opted for the refund. 4 days after I asked for the refund, the money was back in my account. As far as I'm concerned, Bodum and probably many other companies got completely screwed over when deliveries to the UK were stopped by DHL and then Brexit took effect. I can't speak for other reviewers but I don't think Bodum deserves the negativity they are getting. My advice would be to just cancel any long-waiting orders you have and get your money back for now. Wait until the global crisis has calmed down and then try again. That's my plan!

their clientele service was excellent when I ordered by mistake the wrong item. They are far better than Amazon. Thank you Bodum for your number 1 clientele services

We order a cutely set Bodum Barcelona with 48 pieces. After receiving we notice that all the spoons had a defect in printing and all the set had very poor quality when compared to a old set we have. So we write a complaint for Bodum Spain, but also Swiss (HQ) and Portugal (where came from) explaining how disappointing was to receive that bad quality set.After this complaint Bodum contacted us for a full refund and pick up in our residence.Therefore we changed 1 star to 3.

quick delivery, thanks

All my purchases arrived promptly having gone from Portigal to Spain to East Midlands airport to Cambridge and then eventually onwards to me. Maybe not the smallest carbon footprint but efficient and quick delivery all the same.

The customer support I have received from Bodum has been just amazing. I accidentally broke the jug of my Bodum coffee machine. I looked for replacements online but because it's an old model that is no longer sold there were no replacements available. I contacted Bodum to ask if there would be any other way to get a replacement. I love this coffee machine so I was very keen to get it fixed.The person who picked up my query was incredibly helpful. He did some digging and found out that there was a jug (the only one left!) in one of Bodum's warehouses and got it shipped for me. They did this as a gesture of goodwill, so I didn't get charged at all. I am really happy and super grateful to Bodum. Best customer service ever.

Attractively designed products.Good range of designs, prices and sizes.However, the lengthy shipping times are frustrating. Our latest order has been despatched from Oporto (Portugal) and is due to take six days to reach Leeds (England). This appears to be usual for all spare parts and new products that we have ordered.

Ordered several products from Bodum, to add to other items I already had. One of the double walled glasses incurred water ingress. I emailed customer support, and within 3 minutes had a reply back apologizing saying a new set would be dispatched straight away.Great products, and with even more impressive customer service.

I recently placed an order for a coffeemaker. I then came upon this website and found negative reviews. Based on these reviews, I would have at the least definitely contemplated ordering from Bodum. I placed my order on Sunday January 28, 2018; free shipping; received order on Wednesday January 31, 2018. I purchased a Bodum coffeemaker to replace my Bodum I had had for 8 years; best coffeemaker I have owned. All other websites offered the coffeemaker for $130.00 or more. Bodum.com had this particular coffeemaker on sale for $78.00. The coffeemaker works wonderfully and my experience with Bodum.com was perfect!

Awesome french press in a thermos - rocks my world. Keep doing you.

I've recently emailed Bodum customer service to ask for advice as I had bought a travel mug and it leaks, so I wanted to know if there was something I could do to fix the problem. After a few emails they agreed to send me a replacement mug as mine was faulty. Great company, great service, great products. I also have their coffee grinder and I love it.