Bodum 20% Off Coupon Code June 2022

All my purchases arrived promptly having gone from Portigal to Spain to East Midlands airport to Cambridge and then eventually onwards to me. Maybe not the smallest carbon footprint but efficient and quick delivery all the same.

Bought a number of small glass sets, outdoor glass sets, glass teapot, coffee press etc. Products were well wrapped and arrived in the timeframe specified. Would order again from the site.

Awful customer service. I have a faulty toaster and want a full refund as do not trust a second is not going to have the same problem and it is less than 30 days old. You cannot get through to anyone and they simply ignore your messages. It is an automated bot that seems to screen your messages and does not pass them on.EDIT: Please keep on trying. You will get through to someone. I now have a full refund for a faulty product less than a month old. The kettle is still going strong. Amended review to show this. Taken one star off for the slow response

Awesome french press in a thermos - rocks my world. Keep doing you.

Bodum 11750Reliable coffee bean grinder except cleaning. Cleaning rim near burr easy. Little mentioned about cleaning bottom area that shoots ground beans into plastic holder. After 10 minutes with toothpick and flashlight, excavated about a full teaspoon of fine grounds.

Amazing products and shipment was fine. they sent updates of shipment. Amazing prices as well definetly recommend.

Update: Upgraded review from 1 to 3 as now resolved but shouldn't have been this stressful! Sent another email reply to last auto email they sent. Laid out how many times I had contacted them and how/when, broke down exact problem and what I needed them to do to resolve it. Gave order references, product references and my address again. Didn't expect anything but 6 days later got a personal reply to that from customer services apologising for the delay and advising they were sending a replacement product out. I wasn't asked to return the faulty item first as some appear to have been.2 days later the replacement product is in my hands, works perfectly and I'm a happy customer again.However much I love their products though I think I'll still be wary buying from them direct online again after this experience, but they did come good in the end and dealt with it in the end as I had hoped for them to.PS: I also received a reply from Citizens Advice saying that the complaint about the lack of customer service replies was logged with Trading Standards.________________________________________Recieved faulty product and after over a month trying multiple ways of sending emails, social media messages and using their unhelpful helpbot and recording videos of the fault ... nothing. Just automated acknowledgements saying they'll reply within 48 hours. It's a joke and it's obvious I'm not alone.So, Bodum UK based in Telford, Shropshire. I have reported to Trading Standards via the Citizens Advice reporting page. If enough complaints received then action will be taken as they are legally not allowed to not exchange or refund faulty goods bought on the internet. I can't post a link for Citizens Advice to report using their online form, but it is available by googling "report a business to trading standards"

We order a cutely set Bodum Barcelona with 48 pieces. After receiving we notice that all the spoons had a defect in printing and all the set had very poor quality when compared to a old set we have. So we write a complaint for Bodum Spain, but also Swiss (HQ) and Portugal (where came from) explaining how disappointing was to receive that bad quality set.After this complaint Bodum contacted us for a full refund and pick up in our residence.Therefore we changed 1 star to 3.

After a few weeks of issues around delivery, the order came through with no extra costs so happy to leave 5 stars for resolving the problems.

Wish I had read this before. DO NOT BUY FROM BODUM. I dealt with Stephanie the agent who responded with recommendation to stop the beans flying out of the Coffee Grinder. So I tried this and it still caused problems.I was then sent this, Thank you for your reply. Kindly note that we can only accept items that are unused, and as so, unfortunately, we cannot accept the return.We are sorry we cannot be of any further assistance.If further assistance is required for any further issue, let us know.Shocking, awful and now they are ignoring my emails. Just dont bother,